When we think about first aid in the workplace, we often focus on physical injuries and medical emergencies. We also consider having trained First Aiders available. But what about mental health?

Just as organisations invest in Emergency First Aid at Work (EFAW) and FAW, recognising mental health concerns is important. Additionally, it remains essential to address mental health alongside physical first aid training.

At JPF First Aid, we believe mental health deserves equal consideration to physical health. This should guide how employers plan their workplace first aid arrangements.

We deliver FAA Ofqual-regulated First Aid for Mental Health qualifications. These combine practical learning, recognised qualifications, and valuable resources. They continue supporting learners beyond their training.

Mental Health and Workplace First Aid – What Does the HSE Say?

In February 2024, the Health and Safety Executive (HSE) updated its First Aid at Work guidance (L74). It emphasises employers’ existing responsibilities to consider employees’ mental health when undertaking their first aid needs assessment.

This reinforces an important message: workplace first aid needs assessments should consider mental health alongside physical health.

There is no general legal requirement for every employer to appoint a designated Mental Health First Aider. Nevertheless, the HSE recognises the potential benefits of employees receiving appropriate mental health training.

Depending on the organisation’s needs, this may include awareness training. It may also include designated Mental Health First Aiders or additional support for managers and supervisors.

For further information, visit the HSE guidance on employers’ first aid responsibilities.

What Should You Look for in Mental Health First Aid Training?

Mental health first aid training should be judged on learning quality. It should consider the skills and confidence developed, the usefulness of supporting resources, and the qualifications achieved. It should reflect value for money, not brand recognition or membership of an organisation.

When selecting physical first aid training, employers consider the qualification, course content, instructor competence and suitability for their workplace.

Why should choosing First Aid for Mental Health training be any different?

At JPF First Aid, we offer engaging training that is both interactive and informative. This approach encourages meaningful discussions and develops understanding. It builds confidence in recognising and responding to mental health concerns.

The Advantage of an Ofqual-Regulated Qualification

One of the key benefits of choosing an FAA First Aid for Mental Health course is the opportunity. This enables you to achieve a nationally recognised, Ofqual-regulated qualification.

Unlike training that simply confirms attendance or completion, regulated qualifications require learners to demonstrate that they have achieved specified learning outcomes through assessment.

We offer three qualification levels, allowing individuals and organisations to select training that reflects their responsibilities and requirements.

Level 1 Award in Awareness of First Aid for Mental Health

This introductory four-hour qualification provides a foundation in mental health awareness, helping learners understand common concerns, recognise when someone may need support and appreciate the importance of positive mental health.

Particularly suitable for: Organisations introducing mental health awareness across their workforce, employees with no previous training and individuals wishing to improve their understanding.

Level 2 Award in First Aid for Mental Health

This one-day qualification develops the knowledge and confidence needed to provide initial mental health support, including undertaking the role of a Mental Health First Aider within the workplace.

Learners explore signs and symptoms of mental health conditions, supportive conversations, appropriate responses and signposting towards professional assistance.

Interactive discussions, activities and realistic scenarios help participants consider how they would respond to different situations.

Particularly suitable for: Designated workplace Mental Health First Aiders, employees with wellbeing responsibilities and individuals seeking practical mental health first aid skills.

Level 3 Award in Supervising First Aid for Mental Health

This comprehensive two-day qualification develops a deeper understanding of mental health, including supporting individuals experiencing difficulties and considering mental health within the workplace.

Particularly suitable for: Supervisors, managers, team leaders, HR professionals and those with additional workplace wellbeing responsibilities.

Choosing the Right Level

Not everyone requires the same level of training.

An organisation might introduce Level 1 awareness training across its workforce while arranging Level 2 qualifications for designated Mental Health First Aiders and Level 3 for employees with supervisory responsibilities.

This approach allows employers to develop appropriate mental health support arrangements based on their workplace needs.

Practical Resources That Continue Supporting Learners

Training shouldn’t end when someone leaves the classroom.

FAA First Aid for Mental Health qualifications include comprehensive learner handbooks, providing practical reference materials that delegates can revisit after completing their course.

At JPF First Aid, we’ve received particularly positive feedback about the quality and usefulness of these resources, including from delegates who have previously attended other mental health first aid training programmes.

We believe accessible, relevant learning materials are an important part of helping individuals retain and apply their knowledge.

Interactive Learning That Builds Confidence

Mental health can be a sensitive subject, making participation and supportive discussions particularly valuable.

Our courses encourage learners to share experiences, explore realistic scenarios, ask questions and develop their understanding in a welcoming learning environment.

Rather than simply presenting information, we aim to make training relevant to situations individuals may encounter in their workplace or everyday lives.

The effectiveness of training isn’t determined simply by how many hours someone spends on a course, but by the quality of learning and what they can confidently take away from it.

Quality Mental Health Training Should Also Be Affordable

Investing in workplace mental health is important, but training costs can be a consideration, particularly for smaller businesses, charities and organisations supporting multiple employees.

At JPF First Aid, our competitively priced FAA qualifications provide an accessible route to recognised mental health training.

With individual and group training options available, organisations can select an approach that suits their workforce and budget.

Our aim is to make quality mental health training accessible without compromising the learning experience.

Supporting Mental Health Beyond the Training Room

A Mental Health First Aider is not expected to diagnose conditions or replace qualified healthcare professionals.

Their role is to recognise potential concerns, listen without judgement, offer appropriate reassurance and encourage access to professional support when needed.

Just as physical workplace First Aiders provide initial assistance before further medical help becomes available, Mental Health First Aiders can offer an important first point of support.

For employers, this training can contribute to a wider workplace wellbeing strategy that encourages open conversations and helps employees feel supported.

Why Choose JPF First Aid?

We are committed to providing informative, engaging and relevant First Aid for Mental Health training.

Our courses offer:

• Three Ofqual-regulated qualification levels to suit different learning needs and workplace responsibilities.
• Interactive, supportive training with practical activities and meaningful discussions.
• Comprehensive learner handbooks to reinforce learning beyond the course.
• Competitive individual and group pricing offering excellent value for money.
• Flexible delivery options for individuals and organisations.

We deliver training primarily across the West Midlands and Staffordshire, with options for organisations requiring training elsewhere in the UK.

Discover what our customers have to say about their training experience by visiting our homepage, where you can read our five-star reviews and feedback.

Invest in Knowledge, Confidence and a Recognised Qualification

Just as employers consider the importance of physical first aid training, mental health deserves appropriate attention within workplace first aid planning.

Choosing the right qualification can help employees develop the knowledge, confidence and practical skills to provide support when someone needs it.

At JPF First Aid, we believe effective training should be measured by what learners gain and how they can apply it.

Be Aware, Be Prepared, Save Lives.

Interested in supporting mental health within your workplace or developing your own knowledge?

Explore our First Aid for Mental Health courses or contact JPF First Aid to discuss your training requirements – Workplace First Aid & Mental Health Training | JPF First Aid