Meet the Founder – John Fogarty

JPF First Aid was founded by John Fogarty, whose experience in training and education dates back to 2005.

With a background in teaching, assessing and delivering first aid training, John has developed extensive experience supporting people from different backgrounds, abilities and levels of knowledge.

Before establishing JPF First Aid, John gained valuable experience working with two established first aid charities, helping him develop his practical knowledge and understanding of effective first aid education.

Throughout his career, John has remained committed to making training approachable, engaging and relevant to everyday situations. He recognises that people learn in different ways and believes that creating a supportive learning environment is essential to building confidence.

This philosophy continues to influence how JPF First Aid operates today, with an emphasis on practical participation, clear explanations and encouraging learners to ask questions.

Although the business has expanded to work alongside a network of experienced instructors, John remains actively involved in delivering training and maintaining the personal approach on which JPF First Aid was established.

Our Achievements and Recognition

Since its establishment in 2020, JPF First Aid has received numerous awards recognising its commitment to high-quality training, innovation, customer service and making a positive difference through education.

These achievements reflect the dedication, professionalism and continued development of the business, alongside its commitment to maintaining high standards across all areas of training.

Since JPF First Aid was established in August 2020, we have been fortunate to receive recognition for our commitment to delivering high-quality first aid and mental health training.

Each award represents an important milestone in our journey, reflecting our continued dedication to education, innovation and making a positive difference to the individuals, businesses and communities we support.

Below is a look back at the awards and achievements that have helped shape JPF First Aid over the years.

• First Aid and Mental Health Training Provider of the Year 2024 – SME Midlands Enterprise Awards
• Business Training and Education of the Year 2024 – West Midlands Regional Awards
• Community Health and Wellbeing Impact Award 2024 – West Midlands Regional Awards
• Mental Health Initiative of the Year 2024 – Staffordshire Regional Awards
• First Aid and Mental Health Training Provider 2024 – GHP Mental Health Awards 2024
• First Aid Training Provider of the Year 2023/2024 – Global Awards
• Best First Aid and Mental Health Training Provider of the Year 2023 – SME Midlands Enterprise Awards
• Best First Aid and Mental Health Training Provider of the Year 2023 – Education and Training Awards
• First Aid Training Provider of the Year 2023 – Innovation and Excellence Awards
• Start Up Business of the Year 2023 – Awarded a Commended Certificate – Lichfield District Council & Beacon Awards
• First Aid Training Provider of the Year 2022/2023 – Global Awards
• Student First Aid Training Provider of the Year 2022/2023 – Central England Prestige Awards
• Best First Aid Training Provider 2022 – West Midlands – Education and Training Awards
• Customer Reviews Award 2022 – We Are Cannock Awards
• Customer Reviews Award 2021 – Best of Cannock Awards

*JPF First Aid have also been recognised as a finalist in the Greater Birmingham Chamber of Commerce Awards for Micro Business of the Year – Lichfield & Tamworth 2022

Our Approach to Training

At JPF First Aid, we believe that effective training should be more than simply delivering information or completing an assessment. It should provide a positive learning experience that enables participants to develop practical skills, understanding and confidence.

Learning Through Participation

We encourage an interactive approach to training, combining clear explanations, practical demonstrations, group discussions and realistic scenarios.

By actively involving participants throughout their learning, we aim to make sessions informative, memorable and relevant to situations they may encounter in everyday life.

Supporting Different Learning Needs

We recognise that everyone learns differently and that participants arrive with varying levels of knowledge, experience and confidence.

Our instructors aim to create an inclusive and supportive environment, adapting their teaching approaches where appropriate and encouraging individuals to participate at a pace that supports their learning.

We also understand that some people may feel apprehensive about attending training, particularly when undertaking practical assessments. Our approach is designed to help participants feel comfortable, supported and encouraged throughout their experience.

Building Confidence Through Practical Experience

Developing practical skills is an important part of first aid education.

Where appropriate, participants are given opportunities to practise techniques, explore realistic situations and receive constructive feedback.

Our focus is not simply on completing a qualification but on helping individuals understand how to apply their knowledge and respond appropriately when faced with an emergency.

A Personal and Professional Approach

We take pride in building positive relationships with the individuals and organisations we support.

From understanding training requirements to delivering sessions that meet the needs of participants, we aim to provide a professional, approachable and responsive service.

As JPF First Aid continues to develop, maintaining this personal approach remains an important part of how we operate.

Customer Feedback and Complaints

We take pride in the standard of training and customer service provided by JPF First Aid. However, we recognise that there may be occasions when someone feels their expectations have not been met.

Should you have any concerns regarding your training experience, we encourage you to discuss these with your trainer in the first instance, where every effort will be made to resolve the matter.

If your concerns remain unresolved, please contact us at training@jpffirstaid.co.uk, providing details of the issue so that it can be reviewed and an appropriate response provided.

Where a complaint relates to a regulated qualification and remains unresolved following our internal complaints procedure, you may be able to escalate the matter to the relevant awarding organisation in accordance with its published procedures.

We are committed to treating all feedback and complaints fairly, professionally and with the aim of achieving a satisfactory resolution wherever possible.